Optimizely: CMP Analytics Data Not Displaying

Optimizely · optimizely.comImpact: minorResolved2026-09-08 18:40 UTC

Public — what happened

Summary

Analytics data should be visible in the CMP Analytics module. We are in an active monitoring phase to confirm full data restoration across all affected AWS stack customers. A final resolution update will be posted once monitoring is complete. If you are still not seeing analytics data, please contact our support team.

Timeline

Started — 2026-09-08 07:34 UTC
Last update — 2026-09-08 18:40 UTC
Resolved — 2026-09-09 05:31 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Optimizely against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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