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OpenText: CTIS Service was in a degraded state in OCP US
OpenText · opentext.comImpact: minorResolved2026-09-18 17:04 UTC
Public — what happened
Summary
CTIS Service was in a degraded state in OCP US. Customers using CTIS-based ingestion in the OCP US environment may have experienced delays in processing submitted jobs. Service has been restored and is being validated. We appreciate your patience.
Tracking Number: IM4001177
Timeline
- Started — 2026-09-18 15:11 UTC
- Last update — 2026-09-18 17:04 UTC
- Resolved — 2026-09-18 17:35 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach OpenText against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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