Live / Incidents / OpenGov
OpenGov: Enterprise Asset Management: User layers overwritten when switching to New UI during user impersonation
OpenGov · opengov.comImpact: minoridentified2026-10-02 01:47 UTC
Public — what happened
Summary
We have identified a behavior in Enterprise Asset Management affecting administrators who use User Administration > Sign in a User to impersonate another user.
If an administrator switches to New UI while impersonating a user, that user's saved layers are replaced with the administrator's own layers. This change persists after the impersonation session ends and cannot currently be reversed through the application. Impersonation sessions that remain entirely in Classic are not affected.
To prevent this issue, administrators should not switch to New UI while impersonating another user. Remain in Classic for the entire impersonation session, and use "Sign In as Me" to return to your own accou
Timeline
- Started — 2026-10-02 01:47 UTC
- Last update — 2026-10-02 01:47 UTC
- Ongoing at last check.
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