Live / Incidents / OpenAI
OpenAI: Support available via email
OpenAI · openai.comImpact: noneResolved2026-09-29 23:18 UTC
Public — what happened
Summary
The issue affecting support chat has been resolved. You can now contact our support team through the Help Center as usual.
Thank you for your patience while we worked to restore service.
Timeline
- Started — 2026-09-29 17:49 UTC
- Last update — 2026-09-29 23:18 UTC
- Resolved — 2026-09-29 23:18 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach OpenAI against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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