Onshape: Delayed import/exports in select regions

Onshape · onshape.comImpact: majorResolved2026-09-10 16:38 UTC

Public — what happened

Summary

We are seeing issues with imports and exports, as well as email delivery, in US-West and EU-West regions. We are working to resolve the issue.

Timeline

Started — 2026-09-10 16:21 UTC
Last update — 2026-09-10 16:38 UTC
Resolved — 2026-09-10 17:19 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Onshape against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: Onshape status & history. SquidGrid is not affiliated with Onshape.