Live / Incidents / ngrok

ngrok: New accounts or newly created authtokens are not able to connect

ngrok · ngrok.comImpact: noneResolved2026-09-04 00:01 UTC

Public — what happened

Summary

A fix has been implemented and we are monitoring the results.

Timeline

Started — 2026-09-03 23:34 UTC
Last update — 2026-09-04 00:01 UTC
Resolved — 2026-09-04 00:39 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach ngrok against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Customers get the live Provider Assessment Report for ngrok: its full incident track record, what tends to break, and recent public reports of problems.

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Related: ngrok status & history. SquidGrid is not affiliated with ngrok.