Bonterra & NGP VAN: Apricot, Deed, EA, & NPO Hub - Connection Issues

Bonterra & NGP VAN · ngpvan.comImpact: noneResolved2026-09-01 16:01 UTC

Public — what happened

Summary

There is an external issue that may cause intermittent connection issues into a few Bonterra applications. We are monitoring very closely and we will post further updates as additional details become available.

Timeline

Started — 2026-09-01 16:01 UTC
Last update — 2026-09-01 16:01 UTC
Resolved — 2026-09-01 22:09 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Bonterra & NGP VAN against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: Bonterra & NGP VAN status & history. SquidGrid is not affiliated with Bonterra & NGP VAN.