Live / Incidents / Bonterra & NGP VAN

Bonterra & NGP VAN: NPO Hub: Users Not Able to Access Organization Records

Bonterra & NGP VAN · ngpvan.comImpact: minorResolved2026-09-30 12:57 UTC

Public — what happened

Summary

This incident has been resolved.

Timeline

Started — 2026-09-29 19:06 UTC
Last update — 2026-09-30 12:57 UTC
Resolved — 2026-09-30 12:57 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Bonterra & NGP VAN against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: Bonterra & NGP VAN status & history. SquidGrid is not affiliated with Bonterra & NGP VAN.