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Bonterra & NGP VAN: Some Survey Responses are not displaying correctly in Create a List

Bonterra & NGP VAN · ngpvan.comImpact: minorResolved2026-09-03 22:18 UTC
Public — what happened

Summary

We have identified an issue where Survey Response options for some Survey Questions are not displaying correctly in the Create a List page section. Our team is working as quickly as possible to resolve this and will share an update as soon as we can.

Timeline

Source of record: provider status page. Mirrored as reported; times in UTC.

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Bonterra & NGP VAN against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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