Live / Incidents / Bonterra & NGP VAN
Bonterra & NGP VAN: Omni-search is not working for some Users
Bonterra & NGP VAN · ngpvan.comImpact: minorResolved2026-09-03 17:42 UTC
Public — what happened
Summary
We have identified an issue where omni-search, the search feature in the top-right of the interface, is not working for some Users. Our team is working as quickly as possible to resolve this and will share an update as soon as we can.
Timeline
- Started — 2026-09-03 17:42 UTC
- Last update — 2026-09-03 17:42 UTC
- Resolved — 2026-09-03 19:12 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Bonterra & NGP VAN against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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