Live / Incidents / Monta
Monta: Delayed Charge Status Updates in App
Monta · monta.appImpact: minorResolved2026-09-17 12:34 UTC
Public — what happened
Summary
We are continuing to investigate an issue affecting some customers in the app. In addition to delayed charge status updates and error messages when starting a charge, we are aware that some customers may also experience difficulties when attempting to add or integrate a charger — the process may appear to loop and not complete successfully. Charges that have already started are running correctly at the charger. Our team is actively working to resolve all aspects of this issue.
Timeline
- Started — 2026-09-17 11:57 UTC
- Last update — 2026-09-17 12:34 UTC
- Resolved — 2026-09-17 13:17 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Monta against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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