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Bird: Increased delivery latency for SMS service

Bird · messagebird.comImpact: minorResolved2026-10-04 16:13 UTC
Public — what happened

Summary

Bird reported slower than normal delivery of text messages through its SMS service, saying the delays affected sending via its API, SMPP connections and its email-to-SMS feature. The company said the problem began at 2:55 PM UTC and posted its first notice at 15:27 UTC. By 15:41 UTC, Bird said conditions had been getting better since 3:30 PM UTC and that it was keeping watch on the service. It did not name a cause, and the incident was marked resolved at 16:13.

Timeline

Source of record: provider status page. Summary written by SquidGrid from the provider’s published updates; times in UTC.

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Bird against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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