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Luno: Intermittent FPX deposit failures in Malaysia

Luno · luno.comImpact: noneidentified2026-10-04 16:41 UTC
Public — what happened

Summary

Luno reported that some customers in Malaysia were seeing FPX deposits fail on and off, starting at 16:41 UTC on October 4, 2026. The company said it had pinpointed the problem and was working with an outside provider to fix it, though it did not describe the cause. Luno suggested that anyone whose deposit fails try again a little later or pick a different deposit method. At last report the issue had not been resolved.

Timeline

Source of record: provider status page. Summary written by SquidGrid from the provider’s published updates; times in UTC.

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Luno against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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