LiveKit: Cloud Dashboard, Analytics Services, and Billing API failures

LiveKit · livekit.ioImpact: majorResolved2026-09-15 14:29 UTC

Public — what happened

Summary

A fix has been deployed as of 14:23 UTC, and access to the Cloud Dashboard and Analytics Services APIs is returning to normal. We are continuing to monitor before marking this resolved. Recovery may take a few additional minutes for some clients as the change fully propagates; retrying or reconnecting will restore access.

Timeline

Started — 2026-09-15 12:08 UTC
Last update — 2026-09-15 14:29 UTC
Resolved — 2026-09-15 15:31 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach LiveKit against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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