KnowBe4: KSAT - Unable to Login (US Only)

KnowBe4 · knowbe4.comImpact: criticalResolved2026-09-18 14:02 UTC

Public — what happened

Summary

We have received new reports of users being unable to login to the US instance of KSAT. We are investigating this issue and will update this page when we have more information.

Timeline

Started — 2026-09-17 22:44 UTC
Last update — 2026-09-18 14:02 UTC
Resolved — 2026-09-18 16:49 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach KnowBe4 against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

🔒 Sign in to see

Customers get the live Provider Assessment Report for KnowBe4: its full incident track record, what tends to break, and recent public reports of problems.

Included with any paid plan.

Open the KnowBe4 report →

Related: KnowBe4 status & history. SquidGrid is not affiliated with KnowBe4.