KnowBe4: KSAT - Unable to Login (DE and UK Only)

KnowBe4 · knowbe4.comImpact: criticalResolved2026-09-18 11:07 UTC

Public — what happened

Summary

We have received reports that users are unable to login to the DE and UK instances of KSAT. We are investigating this issue and will update this page when we have more information.

Timeline

Started — 2026-09-18 11:07 UTC
Last update — 2026-09-18 11:07 UTC
Resolved — 2026-09-18 16:49 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach KnowBe4 against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: KnowBe4 status & history. SquidGrid is not affiliated with KnowBe4.