Live / Incidents / Kajabi
Kajabi: Video Processing and Audio Playback Issues
Kajabi · kajabi.comImpact: noneResolved2026-09-15 15:23 UTC
Public — what happened
Summary
Reprocessing of the affected videos is still in progress.
Some previously uploaded videos may continue to show audio dropouts until that reprocessing completes. Our team is working as quickly as possible alongside our provider and will post another update once reprocessing has finished.
Timeline
- Started — 2026-09-14 23:52 UTC
- Last update — 2026-09-15 15:23 UTC
- Resolved — 2026-09-16 16:42 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Kajabi against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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