Live / Incidents / Kajabi
Kajabi: Delays in Automations Processing
Kajabi · kajabi.comImpact: noneResolved2026-08-28 00:09 UTC
Public — what happened
Summary
We encountered a technical issue that temporarily froze customer progression through date-based Automations between August 24, 2026 and August 27th, 2026. This meant that any time-sensitive campaigns you had running, like limited-time offers or deadline-based sequences may not have sent to all intended customers. The issue is fully resolved and automations have resumed normally.
If you had a time-sensitive automation that was intended to be processed over this time period, and believe you may be affected, please reach out to [email protected].
Timeline
- Started — 2026-08-27 19:40 UTC
- Last update — 2026-08-28 00:09 UTC
- Resolved — 2026-09-02 15:24 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Kajabi against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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