Live / Incidents / IPRoyal
IPRoyal: Static Proxy connection issues in South America
IPRoyal · iproyal.comImpact: majorResolved2026-09-09 15:48 UTC
Public — what happened
Summary
We are investigating an issue affecting static Proxy connections in South America. Customers using datacenter proxies in Argentina, Brazil, Chile, Colombia, Peru and Venezuela may be unable to establish connections through the affected addresses.
Proxy addresses in other regions are not affected. Our engineering team is actively investigating, and we will share further updates as we learn more.
Timeline
- Started — 2026-09-09 15:48 UTC
- Last update — 2026-09-09 15:48 UTC
- Resolved — 2026-09-09 21:07 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach IPRoyal against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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