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InfluxDB Cloud: Query Performance Degradation in Azure West Europe

InfluxDB Cloud · influxdata.comImpact: majormonitoring2026-09-30 17:16 UTC
Public — what happened

Summary

We have increased isolation in the storage layer for the impacted region to provide greater amounts of resilience and to allow for faster recovery. We are continuing to investigate heightened memory consumption and page faults within the storage layer. Query success rates and response durations have returned to normal levels. We will continue work to increase the resiliency of this region over the next 24 hours and will carefully monitor for any increase in query latency.

Timeline

Source of record: provider status page. Mirrored as reported; times in UTC.

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach InfluxDB Cloud against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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