Live / Incidents / Imperva
Imperva: [INC-1092] Support Ticketing System Issue
Imperva · imperva.comImpact: minorResolved2026-07-27 08:32 UTC
Public — what happened
Summary
The issue that prevented some customers from logging in to the Customer Support Portal has been fully resolved.
Technical teams implemented corrective actions and validated that normal login functionality has been restored. The Customer Support Portal is operating normally, and no further customer impact has been observed.
We apologise for the inconvenience and appreciate your patience while we worked to resolve this issue. The incident is now closed.
Timeline
- Started — 2026-07-27 06:09 UTC
- Last update — 2026-07-27 08:32 UTC
- Resolved — 2026-07-27 08:32 UTC
With SquidGrid — where it starts on the route
Independent path health
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