Hyland Software: (Status: Monitoring) - OnBase Performance Degradation

Hyland Software · hylandcloud.comImpact: minorResolved2026-08-31 15:32 UTC

Public — what happened

Summary

Hyland has implemented the fix for the slowness affecting the OnBase application in the IAD datacenter. We are continuing to monitor the environment to validate performance and ensure the issue remains resolved. We will provide further updates as monitoring continues. Thank you for your continued patience.

Timeline

Started — 2026-08-31 14:42 UTC
Last update — 2026-08-31 15:32 UTC
Resolved — 2026-08-31 18:24 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Hyland Software against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: Hyland Software status & history. SquidGrid is not affiliated with Hyland Software.