Live / Incidents / HubSpot
HubSpot: The Salesforce integration is unavailable for some customers
HubSpot · hubspot.comImpact: noneResolved2026-09-24 21:26 UTC
Public — what happened
Summary
Between 09:26 AM EDT (UTC -04:00) and 05:21 PM EDT, some customers in North America, Europe, the Asian Pacific experienced issues with our Salesforce integration. This was caused by a bad system configuration change. As of 05:21 PM EDT, our systems are working properly and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Timeline
- Started — 2026-09-24 14:08 UTC
- Last update — 2026-09-24 21:26 UTC
- Resolved — 2026-09-24 21:26 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach HubSpot against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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