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HubSpot: HubSpot is experiencing issues

HubSpot · hubspot.comImpact: noneResolved2026-10-02 23:22 UTC
Public — what happened

Summary

Between 04:32 PM EDT (UTC -04:00) and 07:21 PM EDT (UTC -04:00), some customers in North America experienced issues with customer platform tools, marketing tools, sales tools. This was caused by a bad production configuration change. As of 07:21 PM EDT (UTC -04:00), our customer platform tools, marketing tools, sales tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Timeline

Source of record: provider status page. Mirrored as reported; times in UTC.

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach HubSpot against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: HubSpot status & history. SquidGrid is not affiliated with HubSpot.