Live / Incidents / Hostek
Hostek: Elevated Support Request Volume
Hostek · hostek.comImpact: minormonitoring2026-08-26 19:31 UTC
Public — what happened
Summary
We are currently experiencing higher-than-normal support request volume, which is resulting in longer response times from our Support team.
Our team is actively working through incoming requests as quickly as possible. Customers with existing requests do not need to submit additional tickets, as duplicate requests may contribute to further delays.
Hostek hosting services and infrastructure are not impacted by this event.
We appreciate your patience while our team works to return response times to normal.
Timeline
- Started — 2026-08-26 19:31 UTC
- Last update — 2026-08-26 19:31 UTC
- Ongoing at last check.
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Hostek against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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