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Highway: Failures with McLeod-integrated TMS configurations

Highway · highway.comImpact: minorResolved2026-08-12 21:31 UTC
Public — what happened

Summary

We're continuing to work with McLeod to fully resolve the issues impacting our mutual brokers. For some brokers, McLeod has already staged the code fix that can be deployed by performing a Production Application Server Restart. Before performing the restart, it is important that you verify the status of your code fix. You can do this by reaching out to your McLeod Account Representative directly or checking for any notifications from McLeod related to recent releases. Until the code is staged and the restart takes place both real time monitoring alerts from Highway and inbound load lock data to Highway could be impacted.

Timeline

Source of record: provider status page. Mirrored as reported; times in UTC.

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Highway against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Customers get the live Provider Assessment Report for Highway: its full incident track record, what tends to break, and recent public reports of problems.

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Related: Highway status & history. SquidGrid is not affiliated with Highway.