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Granicus System: Granicus Issue Notification: GXI E - Analytics and message engagement data not updating
Granicus System · granicus.comImpact: noneidentified2026-09-30 13:38 UTC
Public — what happened
Summary
Analytics data processing remains restored and catch-up is progressing well. The majority of delayed data is now flowing through, and dashboards are continuing to refresh with more current information. Some customers may still briefly see residual lag while the remaining backlog finishes processing. Core messaging and platform services remain available. We will provide another update once analytics data is fully current, or sooner if there is a material change.
Timeline
- Started — 2026-09-30 09:39 UTC
- Last update — 2026-09-30 13:38 UTC
- Ongoing at last check.
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Granicus System against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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