Granicus System: EngagementHQ Project Search Issues - Canada Region

Granicus System · granicus.comImpact: minorResolved2026-09-04 09:28 UTC

Public — what happened

Summary

Our engineering team is actively working on re-indexing the affected search data for the Canada region during this maintenance window. We will provide an update once the process is complete. We apologize for the inconvenience caused by the ongoing search issues. and thank you for your patience.

Timeline

Started — 2026-09-03 15:36 UTC
Last update — 2026-09-04 09:28 UTC
Resolved — 2026-09-04 14:36 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Granicus System against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: Granicus System status & history. SquidGrid is not affiliated with Granicus System.