Live  /  Incidents  /  Grafana Cloud

Grafana Cloud: Issues with Geomap Tiles

Grafana Cloud · grafana.comImpact: minorResolved2026-09-08 18:05 UTC
Public — what happened

Summary

Some geomap tiles are displaying the “api key required". The issue has been identified, and our team is working on a fix. As a workaround, you can open the Geomap panel, navigate to the Map layers section, and change the Basemap layer from CARTO, or "Default base layer," to OpenStreetMap. The watermark should disappear immediately. Alternatively, if you would prefer to retain a dark-styled map similar to the current CARTO appearance, you can select MapLibre as the basemap and configure the URL as: https://tiles.openfreemap.org/styles/dark This option also renders without the watermark, does not require an API key, and provides a visual style similar to the dark CARTO basemap.

Timeline

Source of record: provider status page. Mirrored as reported; times in UTC.

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Grafana Cloud against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

🔒 Sign in to see
Customers get the live Provider Assessment Report for Grafana Cloud: its full incident track record, what tends to break, and recent public reports of problems.

Included with any paid plan.

Open the Grafana Cloud report →

Related: Grafana Cloud status & history. SquidGrid is not affiliated with Grafana Cloud.