Grafana Cloud: IRM Access Issues for a Small Group of Users

Grafana Cloud · grafana.comImpact: majorResolved2026-09-23 11:07 UTC

Public — what happened

Summary

Between 14:57 UTC on 22 September and 09:00 UTC on 23 September, a small group of users experienced unexpected access issues and undelivered pages in Grafana IRM. This has been fully resolved and all affected users should now have normal access. Thank you for your patience.

Timeline

Started — 2026-09-22 14:57 UTC
Last update — 2026-09-23 11:07 UTC
Resolved — 2026-09-23 11:07 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Grafana Cloud against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: Grafana Cloud status & history. SquidGrid is not affiliated with Grafana Cloud.