Live / Incidents / Shippo
Shippo: Elevated error rate on DHL Express label generation
Shippo · goshippo.comImpact: minorResolved2026-08-28 20:11 UTC
Public — what happened
Summary
We are currently experiencing elevated label creation errors affecting shipments using Shippo’s DHL Express master account only. Our team is actively investigating the issue and working toward a resolution.
We’ll provide further updates as more information becomes available.
Timeline
- Started — 2026-08-28 19:39 UTC
- Last update — 2026-08-28 20:11 UTC
- Resolved — 2026-09-01 00:36 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Shippo against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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