Live / Incidents / Shippo

Shippo: Elevated error rate on Canada Post Shipment API

Shippo · goshippo.comImpact: majorinvestigating2026-10-01 20:05 UTC

Public — what happened

Summary

Hi Team, We are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes and label generation will be unavailable. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Timeline

Started — 2026-10-01 20:05 UTC
Last update — 2026-10-01 20:05 UTC
Ongoing at last check.

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Shippo against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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