Live / Incidents / Shippo

Shippo: Canada Post Shipment service outage

Shippo · goshippo.comImpact: majorinvestigating2026-10-04 02:56 UTC

Public — what happened

Summary

We are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. This is a carrier-side issue, and they are actively investigating it. We will provide a further update as soon as we receive one from the carrier.

Timeline

Started — 2026-10-04 02:56 UTC
Last update — 2026-10-04 02:56 UTC
Ongoing at last check.

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Shippo against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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