Acoustic: Snowflake Outage – Connect EU & Campaign POD 6

Acoustic · goacoustic.comImpact: minorResolved2026-09-04 10:50 UTC

Public — what happened

Summary

The Snowflake issue has been resolved, and all impacted features are back to normal operation. We will continue monitoring the systems for a period of time to ensure stability. We apologize for any inconvenience this may cause.

Timeline

Started — 2026-09-04 10:13 UTC
Last update — 2026-09-04 10:50 UTC
Resolved — 2026-09-04 13:21 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Acoustic against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Customers get the live Provider Assessment Report for Acoustic: its full incident track record, what tends to break, and recent public reports of problems.

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Related: Acoustic status & history. SquidGrid is not affiliated with Acoustic.