Acoustic: Connect EU, AP & Campaign PODs 6, 7, 8, B Issue Under Investigation

Acoustic · goacoustic.comImpact: minorResolved2026-09-09 17:51 UTC

Public — what happened

Summary

Our team has resolved this issue regarding Insights and Campaign Reporting and is now actively monitoring the service to ensure stability Customer impact: Bounce events will be properly recorded in both reporting platforms moving forwards. Bounce events that were not reported due to this issue are not recoverable. We apologize for any inconvenience you may have experienced due to this issue.

Timeline

Started — 2026-09-09 16:06 UTC
Last update — 2026-09-09 17:51 UTC
Resolved — 2026-09-09 20:46 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Acoustic against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Customers get the live Provider Assessment Report for Acoustic: its full incident track record, what tends to break, and recent public reports of problems.

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Related: Acoustic status & history. SquidGrid is not affiliated with Acoustic.