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FCDC: Outbound phone calls impaired
FCDC · franklincountyohio.govImpact: majorResolved2026-09-20 21:55 UTC
Public — what happened
Summary
Following additional tests and investigations, we believe all phone system features are working normally, and we are closing out this incident.
For reference, the outage had these characteristics, from a user perspective:
* Internal calls (inside the county) were working
* Inbound calls from the public to County phones were working
* Outbound calls from county phones to the public were failing
If your agency experiences any phone system performance issues after the closure of this incident, please contact us at 614-525-3282.
Timeline
- Started — 2026-09-20 17:37 UTC
- Last update — 2026-09-20 21:55 UTC
- Resolved — 2026-09-20 21:55 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach FCDC against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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