Flutterwave: [XOF] Service Alert: Disruption on XOF Mobile Money Collections through InTouch

Flutterwave · flutterwave.comImpact: majorResolved2026-09-18 08:09 UTC

Public — what happened

Summary

Dear Valued Merchant, We are currently experiencing a disruption affecting some XOF Mobile Money collections through InTouch in Senegal, which may prevent transactions from completing successfully. Our team is actively working with the affected service provider to restore normal service. Further updates will be shared as progress is made. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Senegal

Timeline

Started — 2026-09-18 08:09 UTC
Last update — 2026-09-18 08:09 UTC
Resolved — 2026-09-18 20:37 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

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