Flutterwave: XOF Customer Payments Affected

Flutterwave · flutterwave.comImpact: majorResolved2026-09-15 11:37 UTC

Public — what happened

Summary

Dear Valued Merchant, An ongoing disruption affecting InTouch Orange Burkina Faso may cause difficulties when processing XOF customer payments. Our team is investigating the issue and will provide further updates as more information becomes available. We sincerely apologize for the disruption and appreciate your patience. Affected Services: Affected Markets: Burkina Faso

Timeline

Started — 2026-09-15 11:37 UTC
Last update — 2026-09-15 11:37 UTC
Resolved — 2026-09-16 11:51 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Flutterwave against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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