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Flutterwave: [Ghana] Service Alert: Delays with GHS SMS OTPs

Flutterwave · flutterwave.comImpact: noneResolved2026-08-24 13:50 UTC
Public — what happened

Summary

Dear Valued Merchant, We are currently experiencing a temporary service degradation affecting SMS OTP delivery for Ghanaian Cedi (GHS) transactions. As a result, some of your customers may experience delays or failures when attempting to complete transactions requiring SMS verification. Our technical team is actively working with our SMS service provider to resolve the issue as quickly as possible and restore normal operations. We sincerely apologize for any inconvenience this may cause to your operations. We will provide another update as soon as the issue is resolved.

Timeline

Source of record: provider status page. Mirrored as reported; times in UTC.

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Flutterwave against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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