Live / Incidents / Exact

Exact: Exact Synergy - Word pop-up blocked in 64-bit (Global)

Exact · exact.comImpact: minoridentified2026-09-25 06:08 UTC

Public — what happened

Summary

We are continuing to work on a fix for this issue.

Timeline

Started — 2026-09-04 13:13 UTC
Last update — 2026-09-25 06:08 UTC
Ongoing at last check.

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Exact against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Customers get the live Provider Assessment Report for Exact: its full incident track record, what tends to break, and recent public reports of problems.

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Related: Exact status & history. SquidGrid is not affiliated with Exact.