Live / Incidents / Exact

Exact: Exact Venice - Webconnect services unavailable (BE)

Exact · exact.comImpact: minorResolved2026-09-15 14:41 UTC

Public — what happened

Summary

We are continuing to investigate. To analyse further we will perfrom an engine restart and you may receive the error message "Fout in gegevensbeheer". When you encounter this issue, please reboot Venice.

Timeline

Started — 2026-09-15 09:05 UTC
Last update — 2026-09-15 14:41 UTC
Resolved — 2026-09-16 08:27 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Exact against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: Exact status & history. SquidGrid is not affiliated with Exact.