Live / Incidents / Equifax Australia and New Zealand
Equifax Australia and New Zealand: Integrated Alerts - Degraded Performance - Start 12:40 PM AEDT 28/09 - INC7129791
Equifax Australia and New Zealand · equifax.com.auImpact: minorResolved2026-09-28 12:07 UTC
Public — what happened
Summary
<b>Start:</b>
12:40 PM AEDT 28/09/26
<b>End:</b>
10:00 PM AEDT 28/09/26
<b>Latest update:</b>
Service is now restored. We appreciate your patience and we apologise if you were affected by this incident.
If you are still experiencing any impacts from this incident, please contact the Equifax Service Desk on:
[email protected]
Australia Toll Free: 1800 245 744. For outside Australia: +61 2 7256 4393
New Zealand Toll Free: 0800 378 329. For outside New Zealand: +64 9 886 6603
We will continue to monitor the system closely and will analyse the incident's cause through a detailed Post Incident Review.
<b>Main affected services:</b>
Integrated Alerts
<b>Instructions for failed tr
Timeline
- Started — 2026-09-28 07:14 UTC
- Last update — 2026-09-28 12:07 UTC
- Resolved — 2026-09-28 12:07 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Equifax Australia and New Zealand against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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