Live / Incidents / Equifax Australia and New Zealand
Equifax Australia and New Zealand: NZ Multiple Services - Start 04:04 AM NZDT 27/09 - INC7129597
Equifax Australia and New Zealand · equifax.com.auImpact: minorResolved2026-09-26 19:36 UTC
Public — what happened
Summary
Dear Customer,
The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information.
<b>3rd Party Company:</b>IQ Connect , API Connect, Consumer Reports and Commercial
<b>Incident Reference:</b> INC7129597
<b>Start time:</b>04:04 AM NZDT 27/09/26
<b>End time:</b> 08:30 AM NZDT 27/09/26
<i>Please note that the above times are based on the current Sydney timezone</i>
If you are still experiencing any impacts from this incident, please contact the Equifax Service Desk on:
[email protected]
Australia Toll Free: 1800 245 744. For outside Australia: +61 2 7256 4393
New Zealand Toll Free: 0800 378 329. For outside New Zealand: +64 9 8
Timeline
- Started — 2026-09-26 18:56 UTC
- Last update — 2026-09-26 19:36 UTC
- Resolved — 2026-09-26 19:36 UTC
With SquidGrid — where it starts on the route
Independent path health
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