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EBANX: [Brazil][PIX] Payment processing degradation

EBANX · ebanx.comImpact: minorResolved2026-09-05 01:00 UTC
Public — what happened

Summary

We are continuing to work with our partner to resolve the issue. We would like to clarify that this degradation is limited to one specific bank in Brazil, and PIX transactions involving other banks are unaffected. We will provide an update as soon as more information becomes available.

Timeline

Source of record: provider status page. Mirrored as reported; times in UTC.

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach EBANX against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: EBANX status & history. SquidGrid is not affiliated with EBANX.