DonorPerfect: Errors Logging in & Navigating within DonorPerfect

DonorPerfect · donorperfect.comImpact: minorResolved2026-09-03 18:06 UTC

Public — what happened

Summary

We are continuing to investigate intermittent errors affecting both login and navigation within DonorPerfect. We understand this issue has been impacting users throughout the morning and sincerely apologize for the ongoing inconvenience. Our team is actively working to identify the cause and restore normal functionality as quickly as possible. We will continue to provide updates here as more information becomes available.

Timeline

Started — 2026-09-03 16:03 UTC
Last update — 2026-09-03 18:06 UTC
Resolved — 2026-09-03 21:36 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach DonorPerfect against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Customers get the live Provider Assessment Report for DonorPerfect: its full incident track record, what tends to break, and recent public reports of problems.

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Related: DonorPerfect status & history. SquidGrid is not affiliated with DonorPerfect.