DonorPerfect: Intermittent Errors When Navigating and Completing Tasks in DonorPerfect

DonorPerfect · donorperfect.comImpact: minorResolved2026-09-11 15:00 UTC

Public — what happened

Summary

We are currently investigating reports of errors occurring when searching for records, running reports, and navigating within DonorPerfect. We apologize for the inconvenience and are working to resolve this issue as quickly as possible. We will provide updates here as more information becomes available.

Timeline

Started — 2026-09-11 15:00 UTC
Last update — 2026-09-11 15:00 UTC
Resolved — 2026-09-11 17:12 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach DonorPerfect against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: DonorPerfect status & history. SquidGrid is not affiliated with DonorPerfect.