Live / Incidents / Doctolib
Doctolib: Our services are not available for PRO users (FR, DE)
Doctolib · doctolib.comImpact: criticalResolved2026-09-08 13:29 UTC
Public — what happened
Summary
The root cause of the service interruption affecting the following components has been identified.
Restoration efforts are actively underway.
We know this situation can create significant pressure for healthcare teams, and we are prioritizing safe and rapid recovery.
Further updates will follow.
— Your Doctolib Team
Timeline
- Started — 2026-09-08 13:09 UTC
- Last update — 2026-09-08 13:29 UTC
- Resolved — 2026-09-08 14:18 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Doctolib against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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