Live / Incidents / Kaseya
Kaseya: DattoRMM - Syrah/Vidal - Cagservice.exe is being flagged as malicious (Rapidstop) by Microsoft Defender for Endpoint.
Kaseya · datto.comImpact: majorResolved2026-09-29 14:55 UTC
Public — what happened
Summary
This incident has been resolved after monitoring overnight. As previously stated, this issue was fixed in the security intelligence update version 1.459.450.0, and should no longer occur on device's with this definition version or later. Please see the earlier communication for further details.
Timeline
- Started — 2026-09-28 15:11 UTC
- Last update — 2026-09-29 14:55 UTC
- Resolved — 2026-09-29 14:55 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Kaseya against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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