Live / Incidents / Kaseya
Kaseya: Intuit Reports QuickBooks Online API Errors
Kaseya · datto.comImpact: minorResolved2026-09-02 12:52 UTC
Public — what happened
Summary
Intuit has reported that API functionality has returned, and calls should be completing as expected. Our internal teams have confirmed that syncs are running now running as expected.
We advise Partners to compare data between ConnectBooster, and QuickBooks Online to ensure the data is up to date, and if not, to set their sync date back to 9/1/2026 - 1pm which was prior to the outage being reported by Intuit and allow for an accounting package sync to take place.
Thank you,
Timeline
- Started — 2026-09-01 21:49 UTC
- Last update — 2026-09-02 12:52 UTC
- Resolved — 2026-09-02 17:12 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Kaseya against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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