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Kaseya: Autotask - UK01 and UK02 Zones - Emails not being sent or received
Kaseya · datto.comImpact: majorResolved2026-09-04 12:43 UTC
Public — what happened
Summary
We are aware of a problem where users on UK01 and UK02 who use Outlook as their email service are not having their Emails be sent and received.
The Kaseya Engineering Team have identified the issue and are working with Microsoft to resolve it.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Timeline
- Started — 2026-09-04 12:43 UTC
- Last update — 2026-09-04 12:43 UTC
- Resolved — 2026-09-04 19:42 UTC
With SquidGrid — where it starts on the route
Independent path health
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